Designing Cross-Functional Business Processes (Jossey-Bass Management)
By Bernard Johann.
Description
This comprehensive collection of practical tools will help you through the complexities of business process design. This hands-on kit integrates theory, economics, and psychology to help youestablish clear goals for process redesignunderstand how your current processes work (or don't work)create the best and simplest design to solve the problemovercome barriers to implementation . . . and more! It is packed with checklists, worksheets, and procedures to help you identify, analyze, and design processes that will improve your organization's performance. - from Amzon
ISBN(s)
0787900648, 9780787900649
