Selling Cruises
By Unknown Author.
Description
"Selling Cruises" provides a thorough understanding of cruise travel, from freighters to luxury cruising. Knowledge of geography and cruise destinations is emphasized, with all world ports identified on maps and described with marketable appeal. This training manual presents key information on applying effective sales skills, qualifying clients for selecting the right cruises, along with learning reservation, payment, and documenting procedures. The language of cruising is defined with cruise and nautical terminology, and references on cruise lines and ferry services offer useful...
ISBN(s)
0933143230, 9780933143234
