The Middle Voice: Mediating Conflict Successfully
By Unknown Author.
Description
Everyone mediates. The only question is: how well do we do it? Whether you want to strengthen your skills as a professional mediator, or more successfully manage conflict in your workplace, classroom, family, community, service organization, or political group, this book will give you insight into conflict and tools to address it effectively. The Middle Voice describes the crucial role that a mediator plays in dealing with disputes and the theory and strategy that guide successful performance. Richly illustrated with examples, it leads you stage by stage through the mediation process, outli...
ISBN(s)
1594605866, 9781594605864
