Communication in Nursing (Communication in Nursing (Balzer-Riley))
By Julia Balzer Riley RN MN AHN-BC REACE.
Description
From spiritual and artistic to practical and clinical, this outstanding resource takes a unique approach to presenting the basic concepts of therapeutic communication and their application in various clinical situations with both clients and colleagues. It covers a wide array of topics, including being assertive, electronic communication, respect, humor, group communication, confrontation, and requesting support. Chapters are organized into four parts, building from the ground up: Getting Started, Building Relationships, Meeting Challenges, and Building Confidence. Valuable nursing knowledg...
ISBN(s)
0323024017, 9780323024013
