Knowledge Management In Theory And Practice, 2Nd Ed.
By DALKIR.
Description
This textbook and professional reference offers a comprehensive overview of the field of knowledge management (km), providing both a substantive theoretical grounding and a pragmatic approach to applying key concepts. Drawing on ideas, tools and techniques from such disciplines as sociology, cognitive science, organizational behavior and information science, the text describes km theory and practice at the individual, community and organizational levels. It offers illuminating case studies and vignettes from companies including ibm, xerox, british telecommunications, jp morgan chase, and no...
ISBN(s)
8120346084, 9788120346086
